You have 30 days from date of purchase to contact us for a refund or exchange.
All returns must be unused and in the same condition that you received it. If there is a defect with your purchase you can request a refund or exchange, for any refund we would need the product returned before the refund can be issued.
We are unable to refund or return Gift cards.
Any orders being returned by customs due to non-payment of duties, taxes or VAT that is required by the country of purchase will not be refunded and you could be charged additional fees for the customs return as well as restock fees.
If you need to exchange your item, send us an email at intel@h-street.com BEFORE you mail it, you will need to include your order number and name. Once we confirm your return you can mail your item to: H-Street/ShipLab Returns 3055 Enterprise Ct, Vista CA 92081
To return your product, you should mail your product to: H-Street/ShipLab Returns 3055 Enterprise Ct, Vista CA 92081
You will be responsible for paying for your own shipping costs for returning your item unless otherwise communicated. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
